Castrol launches engine warranty program
Castrol launches engine warranty program – São Paulo, September 2023 – Always attentive to the needs of the Brazilian market, offering pioneering and quality, Castrol launches the “Engine Guarantee” program for cars and motorcycles that have as their purpose personal use. Exclusive action for drivers and motorcyclists who use lubricants from the Castrol MAGNATEC or Castrol EDGE lines for cars, and Castrol ACTEVO (semi-synthetic line) or Castrol POWER 1 for motorcycles with purchase in the Castrol Auto Service or Castrol Service chain of stores, present in more than 100 locations throughout Brazil.
The warranty is free of charge and is mandatorily linked to the oil and filter change. It comes into force 150 days from the date of service or after 8,000 km traveled and is valid for 12 months from the date the oil change was made. If the vehicle in which the warranty is in effect is transferred to a second owner, this is also provided that the car or motorcycle in question is still within the participation criteria.
This program gives Castrol consumers a great advantage in servicing vehicles using the brand’s lubricants. The Engine Warranty includes services of labor, replacement, or repair of components after technical evaluation of the engine. “We are pioneers in bringing this novelty to Brazilian consumers, and this program demonstrates the total confidence we have in the quality and technology embedded in our products, in addition to providing greater security to customers and consumers,” says Deborah Sciamarella, Marketing Director of Castrol Brazil.
To participate in the program is very simple: the driver must go to a Castrol Auto Service or Castrol Service store and enroll in the program through the Link. At the time of registration, the data must be filled in and the system will indicate Castrol lubricating oil for the vehicle according to the specifications described in the owner’s manual.
The consumer will purchase the indicated product and change the oil and filter in the participating store. To finalize the registration must be attached to the NF containing all the necessary data and download the membership form of Castrol – Engine Warranty. It is necessary to save this document, as well as the invoice for the purchase and change of oil and filter, made in one of the Castrol Auto Service or Castrol Service stores.
Main criteria for participation:
- Private passenger car for personal use, SUVs, vans, and pickup trucks with less than 120,000 km and up to 10 years of manufacture (according to the vehicle’s factory invoice);
- Private motorcycle for personal use with 4-stroke engine above 200 displacements and Scooters, with less than 80,000 km and up to 6 years of manufacture (according to the factory invoice of the vehicle).
- Cars or motorcycles for professional use, such as app vehicles, taxis, and fleet cars, as well as vehicles modified or used in competitive events or artistic shows, are not accepted.
- Other participation criteria are in the Program Terms and Conditions in the link.
To learn more about this program and the entire Castrol product line, simply go to the site.
